Privacy Policy qt777 — Malaysian Member Data Protection

01Introduction

Qt777 ("we", "our platform") operates the website qt777.best and all services associated with it. We place the highest importance on every member's privacy and are committed to protecting your personal information in a responsible and transparent manner.

This Privacy Policy explains the types of data we collect, the purposes for collection, how it is used, who may access it, and your rights as the data owner. This document applies to all users who visit, register for, or use any qt777 service.

We encourage you to read this document carefully. Should you have any questions, our support team is available at any time via the in-platform live chat.

02Personal Data We Collect

Qt777 collects several categories of personal information depending on how you interact with our platform. Below is a summary of the data we collect and the purposes for which it is used:

We may also receive information about you from legitimate third-party sources such as identity verification agencies, payment service providers, and regulatory bodies, in accordance with applicable legal requirements.

03How We Use Your Data

The personal data we collect is used solely for legitimate and transparent purposes. Specifically, we use your information to:

• Account management: Creating, verifying and maintaining your member account on the qt777 platform.
• Transaction processing: Processing deposits, withdrawals and all financial transactions quickly and securely.
• KYC verification: Ensuring compliance with legal requirements related to identity verification and age restrictions.
• Fraud prevention: Detecting, investigating and preventing fraudulent activity, money laundering or platform abuse.
• Service communications: Sending important notices related to your account, transactions, security and policy changes.
• Customer support: Resolving enquiries, complaints and technical issues more effectively.
• Platform improvement: Analysing usage patterns to improve game quality and user experience.
• Responsible gaming: Monitoring betting patterns to identify members who may need assistance or betting limits.

We do not use your data to make automated decisions that materially affect you without human intervention, except in cases of fraud detection where immediate action is required to protect platform security.

04Information Sharing and Disclosure

Qt777 does not sell or trade member personal data to any external party for profit. However, in certain legitimate circumstances, we may need to share your information with the following parties:

• Payment service providers: To process deposits and withdrawals via local banks, FPX, and e-wallets. They receive only the information necessary for the relevant transaction.
• Technology service providers: Companies that help us manage platform infrastructure, security systems, and analytics — all bound by strict confidentiality agreements.
• Regulatory and law enforcement bodies: When required by Malaysian law or a valid court order.
• Identity verification agencies: To complete the KYC process and ensure compliance with age verification and identity requirements.

Should qt777 undergo a merger, acquisition or sale of company assets, member data may be transferred as part of the business assets. In such circumstances, we will provide appropriate notice to affected members.

05Data Security

Qt777 continuously invests in robust cybersecurity infrastructure to keep your personal data safe at all times. Key security measures we employ include:

• Data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
• Data encryption at rest using AES-256 encryption algorithms.
• Two-factor authentication (2FA) for member account and internal staff access.
• Real-time threat monitoring by our integrated security team.
• Regular penetration testing conducted by independent security experts.
• Automated data backup systems to ensure uninterrupted service continuity.
• Role-based access control (RBAC) ensuring that only personnel who need to do so can access specific data.

In the event of any data breach affecting your personal information, qt777 is committed to notifying you within 72 hours of confirming the incident, in line with industry best practices.

06Cookies and Tracking Technologies

Qt777 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform performance. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance cookies: Collecting data on how you use the platform to help us improve the user experience.
• Preference cookies: Saving your preferences such as language, theme and display settings.
• Analytics cookies: Helping us understand aggregated usage patterns for platform improvement purposes.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. For more information on how to manage cookies, please refer to the documentation for your web browser.

07Your Rights

As a qt777 member, you have certain rights regarding your personal data. qt777 fully respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact the qt777 support team via live chat or email. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notice.

08Data Retention and Deletion

Qt777 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

• Active account data: Retained for the duration your account is active and for 5 years following account closure, to fulfil audit and legal requirements.
• Financial transaction records: Retained for 7 years in accordance with Malaysia's tax and financial legislation.
• Security logs: Retained for 90 days for security incident investigation purposes.
• Game session recordings: Retained for 90 days for dispute resolution.
• Marketing data: Retained until you withdraw consent or close your account.

When data is no longer required, it will be securely deleted or anonymised in an irreversible manner. The data deletion process follows established procedures and is audited on a regular basis.

09Changes to the Privacy Policy

Qt777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. Any material changes will be communicated to members through the following means:

• Notices prominently displayed on the platform's home page.
• Notification emails sent to all registered members.
• A pop-up notice will appear at your next login after changes take effect.

The latest update date is always displayed at the top of this document. Continued use of the qt777 platform after any changes take effect constitutes acceptance of the updated terms. We encourage you to review this policy periodically to stay informed.

10Contact Us

If you have any enquiries or concerns, or wish to exercise your rights regarding your personal data, please contact the qt777 privacy team through the following channels:

• Live Chat: Available 24/7 directly within the qt777 platform — the fastest way to get answers.
• Email: [email protected]
• FAQ: Reference FAQ page for frequently asked questions related to privacy and data security.

We are committed to responding to all privacy-related enquiries within 5 business days. For requests involving more complex data rights, we will provide a status update within 15 business days.

Privacy FAQ